Refund Policy

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Refund & Returns Policy – GetPawen US


Refund & Returns Policy

Last Updated: January 2024

Overview

At GetPawen US, we want you and your furry friends to be completely satisfied with your purchase. We’re committed to providing quality pet products and excellent customer service. If you’re not happy with your order, we’re here to help!

30-Day Return Window

You have 30 days from the date of purchase to initiate a return. This applies to most items in our store. We make the returns process simple and straightforward!

Eligibility for Returns

To be eligible for a return, items must meet the following conditions:

  • Return initiated within 30 days of purchase
  • Items must be unused and in original condition
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